Organization Notes for JSM Cloud
Introducing "Organization Notes for JSM Cloud" – Elevate Your Customer Service Experience
Empower your customer support agents, enhance communication, and streamline knowledge sharing with the Organization Notes for JSM Cloud Atlassian Marketplace add-on.
Effortless Knowledge Access Equip your agents with the right knowledge at the right time. Our add-on ensures that your notes are readily available and visible within the context of the issue, leaving no room for miscommunication or confusion.
Enhanced Control and Privacy Take control of your information with our versatile features. You can hide notes, restrict edits, and enforce view-only mode for organization details in the issue view, ensuring that sensitive data remains secure.
With Organization Notes for JSM Cloud, you can supercharge your customer service capabilities, enabling your team to deliver exceptional support with ease.
Knowledge at the right time
Think of it as arming your Agent with the right knowledge at the right time.Your notes will be readily available and visible within the context of the issue, leaving no room for miscommunication or confusion.
Restrict visibility
Enhance control with our versatile feature: Hide notes, restrict edits, and enforce view-only mode for organization details in the issue view.
Retrieve organization notes on the customer page
Project administrators have the ability to access and edit all organization notes. Facilitating efficient maintenance and ensuring that agents have access to the accurate knowledge they need while handling requests.
